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Refund Policy

Membership Dues:

Membership dues are processed in Canadian dollars and payment is accepted online with MasterCard, Visa, Visa Debt and Discover. Dues are processed using an Internet Secure Payment Processor hosted by Beanstream. Once your online membership dues are completed, you will receive an email confirmation of your payment.

Membership dues are non-refundable unless requested for extenuating circumstances. If your application for membership to the Society is not approved, CSI will provide a full refund of your membership dues paid. To request a refund under extenuating circumstances, please email:

Event Registrations:

Conference registration fees are processed in Canadian dollars and payment is accepted online with MasterCard, Visa, Visa Debt and Discover. Fees are processed using an Internet Secure Payment Processor hosted by Beanstream. Your registration fee will include the registration package as stated above. Once your online registration is completed, you will receive an email confirmation receipt of your payment as well as confirmation of registration for the conference.

Refund Policy for 2016 Annual Conference: An email to  requesting a refund of the registration fee must be received by February 5, 2016.

* A $35 non-refundable processing fee will be deducted from the refund.
* After February 5, 2016 no refunds can be issued.